How to fill this in for a vehicle

This work order was built for repair shops, and it works for cars too. Use the fields like this:

Customer name and phone. Printed large at the top so you can find the ticket fast.
Device. Put the year, make and model, for example "2017 Honda Accord EX".
Issue. The customer's complaint in their words: "grinding when braking", "check engine light".
Price. Your estimate for the job.
Notes. Mileage in, VIN or plate number, and any damage you see at drop-off.

Year, make, model and mileage

Always record the mileage when the vehicle comes in. It ties the job to a point in the car's history, it matters for warranty claims on parts, and it protects you if a customer later asks how far the car was driven while it was in your shop. The VIN removes any doubt about which vehicle you worked on.

Labor and parts

Customers want to know where the money goes. Break your estimate into labor and parts when you quote it: for example, "Front brake pads and rotors: parts $180, labor 1.5 hours $165". Put that breakdown in the notes so it prints on the work order. Get the customer's approval before doing work beyond the estimate, and write down when and how they approved it.

Document condition before you start

Walk around the vehicle and note scratches, dents and warning lights already on. A few words on the work order at drop-off saves a dispute at pickup.

The tear-off tag

The bottom of the work order is a tear-off tag with the customer's name, phone, vehicle, complaint, ticket number and balance. Hang it on the keys so keys and paperwork always match.

Pickup and payment

When the job is done, match the ticket number, collect the balance and return the keys. Work orders are numbered T-001, T-002 and so on, on this device, and you can print or download each one as a PDF.